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FAQs
Returns, Exchanges and Refunds
Returns, Exchanges and Refunds
Refunds
How do you give refunds, whether through credit card, debit card, or replacement?
When can I expect my refund?
Exchanges
Do you do exchanges?
I received a gift from Jennifer Adams® website and need to exchange it, what do I do?
Returns
Do returns have free shipping?
What are my options when returning a product?
Who pays the shipping charges for returns?
What items can be returned?
What is your return process?
What is your return/refund policy?