Returns, Exchanges and Refunds

Refunds

• How do you give refunds, whether through credit card, debit card, or replacement?
• When can I expect my refund?

Exchanges

• Do you do exchanges?
• I received a gift from Jennifer Adams® website and need to exchange it, what do I do?

Returns

• Do returns have free shipping?
• What are my options when returning a product?
• Who pays the shipping charges for returns?
• What items can be returned?
• What is your return process?
• What is your return/refund policy?