When I placed my order, the item was in stock, but now it’s not. What happened?

We update our inventory status several times a week. However, some popular items can sell out very quickly.

If the inventory status was updated just before the item sold out, or it was ordered just before an inventory update, it could appear to still be in stock for a short period of time. You will be notified if this happens.

We sincerely apologize for any inconvenience. For help in assisting with an alternative item or for backorder updates, please contact our Customer Support team at [e-mail], or call 800-480-1784.